Terms & conditions

Please read these Terms of Service (the “Terms”) and our Privacy Policy (“Privacy Policy”) carefully because they govern your use of the Workduo AI (“Workduo”) website located at www.workduo.ai (the “Site”), Workduo’s copy content generation services, and any copy content generated by Workduo’s services for you based on your User Content (defined below) (“Generated Content”). To make these Terms easier to read, the Site, our services, and the Generated Content are collectively called the “Services.”

1. Agreement to Terms. By using our Services, you agree to be bound by these Terms. If you do not agree to be bound by these Terms, do not use the Services. If you are accessing and using the Services on behalf of a company (such as your employer) or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In that case, “you” and “your” will refer to that entity.

2. Privacy Policy. Please review our Privacy Policy, which also governs your use of the Services, for information on how we collect, use and share your information.

3. Changes to these Terms or the Services. We may update the Terms from time to time in our sole discretion. If we do, we’ll let you know by posting the updated Terms on the Site and/or may also send other communications. It’s important that you review the Terms whenever we update them or you use the Services. If you continue to use the Services after we have posted updated Terms it means that you accept and agree to the changes. If you don’t agree to be bound by the changes, you may not use the Services anymore. Because our Services are evolving over time we may change or discontinue all or any part of the Services, at any time and without notice, at our sole discretion.

4. Who May Use the Services?

You may use the Services only if you are 18 years or older and capable of forming a binding contract with Workduo, and not otherwise barred from using the Services under applicable law.

For certain features of the Services you will need an account. It is important that you provide us with accurate, complete and current account information and keep this information up to date. If you don’t, we might have to suspend or terminate your account. To protect your account, keep the account details and password confidential, and notify us right away of any unauthorized use. You are responsible for all activities that occur under your account.

5. Feedback. We appreciate feedback, comments, ideas, proposals and suggestions for improvements to the Services (“Feedback”). If you choose to submit Feedback, you agree that we are free to use it without any restriction or compensation to you.

6. Subscriptions. Workduo requires payment of a fee for use of the Services (or certain portions thereof) and you agree to pay such fees.

Upon opting for a Service Subscription (“Subscription”), you are providing explicit consent for us (or our designated third-party payment processor) to levy charges for said Subscription. We may require you to furnish supplementary information pertinent to your Subscription, such as your credit card details, its expiry date, and both your email and postal addresses for billing and communication purposes (collectively known as “Payment Information”). You affirm and guarantee that all payment methods represented by the provided Payment Information are legally at your disposal. Initiating a Subscription implies your authorization for us to share your Payment Information with third parties to facilitate the Subscription transaction, enabling us to bill your chosen payment method for the specified Subscription type (inclusive of any applicable taxes and additional fees). You might be required to submit further details to authenticate your identity for Subscription completion (this too falls under Payment Information). By commencing a Subscription, you are adhering to the established pricing, payment, and billing practices relevant to said fees and charges, either stated directly or conveyed to you by other means. All monetary transactions for Subscriptions are final, with no option for refunds or transfers except as explicitly stated in these Terms. All dues, inclusive of any taxes where applicable, are to be settled in United States dollars.

For certain functionalities within our Services, we reserve the right to implement fees ("Usage Fees"). These fees may be assessed based on how much you utilize our Services, for instance, calculated using the amount of words or the number of input and output requests you make. We retain the flexibility to adjust how words are counted for inputs or outputs or to set limitations on usage per hour. Such measures are taken to protect the interests of all our users, ensuring equitable access and maintaining the high standard of our Services.

Portions of our Services may be offered on a subscription model ("Subscriptions"). Subscription charges are billed in advance and recur on a periodic timeline ("Billing Cycle"), determined as either monthly or yearly, depending on the specific Subscription plan selected.

Upon the conclusion of each Billing Cycle, Subscriptions auto-renew under identical terms unless you decide to cancel or if the Company decides to terminate the Subscription. Cancellation of Subscription renewals can be accomplished via your account's online management page or by reaching out to our customer support team.

For the processing of charges associated with your Usage and/or Subscription, a valid payment method, for example, a credit card or PayPal, is necessary. You are required to supply precise and comprehensive billing details, which include your complete name, address, state, zip code, telephone number, and information concerning your chosen payment method. By providing your payment details, you grant us permission to levy any Subscription fees accrued by your account against your provided payment method.

You affirm and assert that any credit card or payment mode utilized in your Purchases is legally yours to use, and the information you supply us is both accurate and exhaustive.

Payment facilitation and the completion of Purchases may involve the use of third-party services. Additionally, we preserve the right to refuse or cancel any transactions at any point for reasons including but not limited to discrepancies in product or service availability, pricing or description errors, or suspicion of fraud.

Modification of Subscription Fees

The Company reserves the right, at its sole discretion and at any given moment, to adjust the fees associated with its Subscriptions. Any changes to the Subscription fees will be implemented at the conclusion of the current Billing Cycle. If you continue to utilize the Services after an adjustment in the Subscription fees has been made, it signifies your acceptance to the new fee structure.

Introduction of Free Trials

At its discretion, the Company may provide a Free Trial of its Subscription services for a predetermined period. Should you opt to take advantage of the Free Trial, you may need to furnish details pertaining to your billing. The Company will not levy any charges during the Free Trial period. It is on the final day of the Free Trial that, barring cancellation from your end, your Subscription will automatically transition to a paid subscription, and you will incur charges based on the Subscription package you have chosen.

7. User Content

(a) Content Contribution. The platforms and services provided by us facilitate your ability to upload and distribute various forms of content, which encompasses, but is not limited to, written text in postings or interactions, files, documents, visuals, photographs, melodies, software, and both audio and video materials. Any content—excluding Feedback—that you choose to post or make accessible via the Services is collectively termed "User Content." Workduo does not claim ownership of any User Content and these Terms do not intend to limit any rights you might hold over your User Content.

(b) Grant of License to Your User Content. By providing any User Content on the Services, you grant Workduo, along with its licensors and their associated entities, a non-exclusive, transferable, everlasting, irrevocable, global, royalty-free, completely compensated license, along with the authority to grant sublicenses, for the purposes of utilizing, hosting, storing, reproducing, transmitting, modifying, forging derivative works from, disseminating, publishing, exhibiting publicly, and performing publicly your User Content in efforts to supply, manage, secure, and enhance the services provided by Workduo, its licensors, and their affiliates.

(c) Ownership and Liability for User Content. You bear the sole responsibility for all your User Content. You affirm and warrant that you possess (and will continue to possess) all necessary rights to endow us with the license rights in your User Content as delineated in these Terms. Moreover, you affirm and warrant that neither your User Content, nor its provision or utilization through the Services, nor any employment of your User Content by Workduo within or via the Services will contravene, expropriate, or impinge upon a third-party’s intellectual property, publicity or privacy rights, or lead to a breach of any prevailing legislation or regulation.

(d) Erasure of User Content. You have the ability to delete your User Content by directly removing it. It is important to note that in certain scenarios, components of your User Content (for example, submitted comments or posts) may not be fully eradicated, and residual copies of your User Content might persist within the Services. To the fullest extent permitted by law, we disclaim any responsibility or liability for the removal, or failure to remove or delete, any of your User Content.

(e) Utilization of Generated Content. Provided that you adhere to these Terms, Workduo bestows upon you a non-exclusive, global license, with sublicensing rights, to employ, replicate, alter, commercialize, create derivative works from, distribute, publicly showcase, and publicly perform Generated Content for your legitimate business endeavors.

(f) Intellectual Property Rights Ownership. Through the Services, we may provide access to content that is protected under intellectual property laws, including but not limited to Generated Content. Both we and our licensors (where applicable) retain full ownership and rights to that content.

8. Obligations for Service Utilization, Specified Restrictions, and Enforcement Authority of Workduo.

(a) You are committed to engaging with the Services under the following conditions:

- In strict adherence to the law, ensuring all actions comply with prevailing legal standards;

- Following the Terms as outlined, the license bestowed in Section 7(e), along with any documentation, operational guidelines, criteria, or additional stipulations furnished by Workduo or its licensors, subject to amendments by Workduo or its licensors at any given time;

- In a fashion that respects the rights of Workduo, its licensors, and any third parties without causing infringement, misappropriation, or violation;

- Regarding Generated Content, align your use with the guiding principles of the OpenAI mission and Charter, as referenced here, the interpretation of which rests solely with OpenAI;

- Without contravening these Terms, any agreements you hold with other parties, or infringing upon the rights of Workduo, third parties, or any entity; and

- Acknowledging and not circumventing any limitations on usage frequency or other imposed constraints that Workduo or its licensors might introduce periodically.

  

Additionally, you undertake to earnestly minimize any societal detriment that might arise from your interaction with the Services (this includes the creation and dissemination of Generated Content), adhering to the OpenAI API Usage Guidelines. Information pertaining to your risk mitigation efforts may be requested by Workduo and OpenAI, to which you agree to comply by providing the requested details. This information aids in validating adherence to these Terms and enhances the Services, including all its elements.

(b) The following actions are expressly forbidden:

- Engaging in any behavior that involves posting, uploading, publishing, submitting, or transmitting User Content that infringes on intellectual property, encourages illegal conduct, is fraudulent, deceitful, defamatory, obscene, discriminatory, or in any other way objectionable as detailed;

- Duplicating, distributing, leasing, transferring, or providing any rights to any part of the Services not expressly allowed under this Agreement;

- Developing software that mirrors the functionality of the Services to offer to third parties;

- Altering, repairing, or otherwise attempting to create derivative works from the Services, barring exceptions provided in Section 7(e);

- Utilizing the Services in conjunction with any form of malicious software or any application not explicitly approved by users prior to installation;

- Probing the Services to unveil any underlying models, algorithms, or systems of Workduo or its licensors;

- Removing or manipulating any intellectual property notices within the Services;

- Impeding or attempting to disrupt the normal operations of the Services;

- Displaying, mirroring, or otherwise misusing the Services or any part of it without express authorization from Workduo;

- Interfering with non-public aspects of the Services or the systems of Workduo’s providers;

- Testing system vulnerabilities without authorization, evading security measures, or circumventing any technological safeguards instituted by Workduo or associated parties;

- Extracting content or data from the Services using unauthorized tools or methods;

- Dispatching unsolicited promotional content or other forms of spam;

- Hiding user identity through metadata manipulation or unauthorized use of Workduo’s trademarks or logos;

- Employing the Services for commercial benefits outside the scope of these Terms;

- Forging communications to disguise their origin or engaging in practices that falsify information transmission;

- Decompiling or reverse-engineering any part of the Services to disclose its source code or underlying structures;

- Obstructing other users’ access or flooding the Services with unnecessary traffic;

- Collecting personal information from other users without their explicit consent;

- Falsifying your identity or affiliating with any entities fraudulently;

- Submitting protected health information as classified under the Health Insurance Portability and Accountability Act;

- Using the Services in manners that could cause social harm, including but not limited to spreading spam, generating content for deceptive purposes or political campaigns;

- Violating any laws or regulations, including engaging in prohibited activities or accessing the Services from restricted regions;

- Encouraging or enabling any of the proscribed behaviors.

Workduo reserves the right, although not the obligation, to monitor usage and content on the Services to ensure compliance with these Terms, and to adhere to legal or regulatory directives. We retain the authority to remove or block access to content at our discretion, particularly if deemed in violation of these Terms or objectionable. Investigations into breaches of these Terms or actions impacting the Services fall within our purview, and we may liaise with law enforcement over illegal activities.

9. DMCA/Copyright Policy. Workduo respects copyright law and expects its users to do the same. It is Workduo’s policy to terminate in appropriate circumstances account holders who repeatedly infringe or are believed to be repeatedly infringing the rights of copyright holders. 

10. Links to Third Party Websites or Resources. The Services may allow you to access third-party websites or other resources. We provide access only as a convenience and are not responsible for the content, products or services on or available from those resources or links displayed on such websites. You acknowledge sole responsibility for and assume all risk arising from, your use of any third-party resources.

11. Termination. We may suspend or terminate your access to and use of the Services, including suspending access to or terminating your account, at our sole discretion, at any time and without notice to you. You may cancel your account at any time by sending us an email at support@workduo.com. 

12. Warranty Disclaimers. The services we provide are available to you "as is," with no guarantee of any sort. To elaborate, both we and our licensors categorically disavow all implied warranties, including but not limited to the warranties of merchantability, suitability for a specific purpose, peaceful enjoyment, and non-infringement, as well as any warranties that might emerge from the manner in which trade is conducted or from established practice. Neither we nor our licensors guarantee that the services will align with your needs, or that they will be accessible continuously, securely, or without errors. Furthermore, we do not promise that the services will be of a certain quality or that the information or content provided through the services will be accurate, up-to-date, honest, complete, or reliable.

13. Limitation of Liability and Indemnity.

You will indemnify and hold Workduo, to the extent permitted by applicable laws, its licensors, their affiliates, and each of their officers, directors, employees, representatives, and agents, harmless from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal and accounting fees arising out of or in any way connected with (a) your access to or use of the Services, (b) your User Content, (c) your violation of these Terms, or (d) your actual or alleged infringement, misappropriation, or violation of Workduo’s, its licensors’, or any third party’s intellectual property or proprietary rights.

You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, Workduo partners, officers, directors, agents, employees, and suppliers harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of (a) your breach of these Terms of Service or the documents it incorporates by reference ; (b) or your violation of any law or the rights of a third party; or (c) your breach of the Terms of Service. You will be responsible for any breach of the Terms of Service by your affiliates, agents or subcontractors and will be liable as if it were your own breach. Your use of the Services is at your sole risk. The Services are provided on an “as is” and “as available” basis without any warranty or condition, express, implied or statutory. Workduo does not warrant that the Services will be uninterrupted, timely, secure, or error-free. Workduo does not warrant that the results that may be obtained from the use of the Services will be accurate or reliable. Workduo is not responsible for any of your tax obligations or liabilities related to the use of Workduo’s Services. Workduo does not warrant that the quality of any products, services, information, or other materials purchased or obtained by you through the Services will meet your expectations, or that any errors in the Services will be corrected.

15. Governing Law and Dispute Resolution. 

The parties irrevocably agree that the courts of Singapore are to have exclusive jurisdiction to settle any dispute which may arise out of or in connection with the Terms of Service and that accordingly any proceedings arising out of or in connection with the Terms of Service will be brought in such courts. The United Nations Convention on Contracts for the International Sale of Goods will not apply to these Terms of Service and is hereby expressly excluded.

16. General Terms.

(a) Reservation of Rights. Workduo and its licensors exclusively own all right, title and interest in and to the Services, including all associated intellectual property rights. Notwithstanding the foregoing, Workduo’s licensor, OpenAI LLC, exclusively owns all right, title and interest in and to Generated Content. Workduo claims no ownership of Generated Content. You acknowledge that the Services are protected by copyright, trademark, and other laws of the United States and foreign countries. You agree not to remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Services.

(b) Entire Agreement. These Terms constitute the entire and exclusive understanding and agreement between Workduo and you regarding the Services, and these Terms supersede and replace all prior oral or written understandings or agreements between Workduo and you regarding the Services. If any provision of these Terms is held invalid or unenforceable by an arbitrator or a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible and the other provisions of these Terms will remain in full force and effect. You may not assign or transfer these Terms, by operation of law or otherwise, without Workduo’s prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null. Workduo may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.

(c) Notices. Any notices or other communications provided by Workduo under these Terms will be given: (i) via email; or (ii) by posting to the Services. For notices made by email, the date of receipt will be deemed the date on which such notice is transmitted.

(d) Waiver of Rights. Workduo’s failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Workduo. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise.

17. Contact Information. If you have any questions about these Terms or the Services, please contact Workduo at:

Workduo Singapore Pte Limited

support@workduo.com

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